Simply visit our website to browse all of our products. No special code is needed—sale prices are already marked, and discounts will be applied automatically when you add items to your bag. Happy shopping!

As our warehouse and shipping carriers handle a high volume of orders, shipping times and tracking updates might be a little slower than usual.

Express Shipping: If you chose priority dispatch, your order will be dispatched within 1 business day.

Standard Shipping: For standard shipping, we aim to dispatch orders within 4 business days.

Once your order is on its way, you’ll get an email with a tracking link.

We know waiting can be tough, so we’re doing everything we can to get your order to you as quickly as possible! For any urgent questions, reach out to us at hello@kesterblack.com.

Once your order is on its way, you’ll receive an email with a tracking link.

You can make changes to your order within 2 hours of placing it. After that, we won’t be able to make edits or cancel orders, as orders move quickly through our processing system once payment is finalised.

Sale items are final sale and can’t be returned or refunded unless they’re faulty. If you’re unsure about a colour or product, we recommend waiting to purchase outside the sale period, when our 30-day returns policy applies.

Discount codes can’t be redeemed during sale periods, as sale prices are already discounted.

At Kester Black, we aim to replace 10 million traditional beauty products with safe, high-quality alternatives that boost confidence and well-being. Our Black Friday sale helps us share our products with even more people, balance stock levels, and make room for exciting new launches coming next year!

It’s all about balancing stock levels. As a small-batch manufacturer, some products sell quickly, while others take a bit longer. Next year, we’ll be saying goodbye to a few older products to make space for new ones. In line with our commitment to sustainability, we’d rather offer bigger discounts on these items than dispose of any product or packaging.

The sale wraps up at 11:59 pm on Monday, 2nd December 2024 (NZDT). Please note that stock is limited on some items, so grab your favourites while they last!

25% off selected products at kesterblack.co.nz. Offer valid from 7:00AM Tuesday 19th November 2024 NZDT until 11:59pm NZDT Monday 2nd December 2024, while stocks last.

Prices as marked. Discount automatically applied at checkout. Cannot be used in conjunction with any other offer, discount code or gift card.

Unless faulty, products purchased as part of the sale are not eligible for return or refund. If a product arrives damaged and is unusable, please email us a photo to hello@kesterblack.com so we can verify refund eligibility.

Receive one limited edition Kester Black Gingerbread Self Love Oil per customer when you spend $80 (excluding costs of delivery and shipping protection) at kesterblack.co.nz.
Offer valid from 7:00am Friday 22nd November 2024 NZDT, while stocks last.

Automatically applied at checkout. Offer is not valid in conjunction with any other offer, discount code or gift card. Offered product is not refundable or exchangeable. One gift with purchase per customer.

Eligibility:
The Luxury Spa Weekend Giveaway (hereinafter referred to as "the Competition") is open to residents of Australia and New Zealand aged 18 years or over, excluding employees and their immediate families of Kester Black and its associated companies, agents, or anyone professionally connected with the Competition.

Competition Period:
The Competition will run from 12:00 AM AEST on Friday 29th November 2024, to 11:59 PM AEST on Monday, 2nd December 2024 (the "Competition Period").

Entry:
To enter the Competition, participants must place an order on the Kester Black website (kesterblack.com.au or kesterblack.co.nz) during the Competition Period.

Prize Details:
One winner will be selected at random from orders placed within the Competition Period. The prize includes:

Accommodation voucher: Two-night stay at a premium location tailored to the winner's region (e.g., Intercontinental Sorrento in Australia or an equivalent location in New Zealand).
Spa access and massage therapy voucher for treatments at the selected spa for two people.
Dining: Includes vouchers for 2x breakfasts and 2x dinners for two people.
Transfers: If applicable, transfers to and from the airport will be arranged for the winner and their guest.
Total Prize Value: The approximate retail value of the holiday package is $3,000 AUD.

Restrictions:
The prize must be claimed within 48 hours of the winner being drawn. If not claimed within this period, Kester Black reserves the right to withdraw the prize and select a replacement winner.

Non-Transferability:
The prize is not transferable, refundable, or redeemable for cash.

Insurance and Liability:
The winner is responsible for their own travel insurance, as well as any incidental expenses not covered by the prize (e.g., additional meals, tips, or personal spending).

Responsibilities:
The winner is responsible for making all bookings associated with the spa weekend. Kester Black, as the organiser, will provide gift vouchers and expense coverage only as outlined in the prize details.

Winner Selection and Notification:
The winner will be selected at random within 48 hours of the end of the Competition Period. The winner will be contacted via the email address provided with their order to arrange the prize details and transfer any necessary vouchers or information. If the winner does not claim the prize within 48 hours, Kester Black reserves the right to withdraw the prize and select a replacement winner.

Delivery of Prize:
The prize vouchers and travel arrangements will be coordinated between the winner and Kester Black after successful contact has been made.

Publicity:
By entering the Competition, participants agree to participate in any promotional activity related to the Competition if requested by Kester Black. This may include the use of their name and image for promotional purposes, without any additional compensation.

General Conditions: a. Kester Black reserves the right to amend, suspend, or terminate the Competition at any time without notice. b. Kester Black's decision regarding any aspect of the Competition, including the selection of winners, will be final and binding, and no correspondence will be entered into. c. Kester Black accepts no responsibility for any entries not received for any reason. d. Participation in the Competition implies acceptance of these terms and conditions.

Privacy:
Any personal data relating to participants will be used solely in accordance with Kester Black's privacy policy and will not be disclosed to a third party without the entrant’s prior consent.

Governing Law:
These terms and conditions are governed by the laws of Victoria, Australia.

Promoter:
The promoter of the Competition is New New New Pty Ltd T/A Kester Black, 7/1 Lennon Street, West Melbourne, VIC 3003.

By participating in the Competition, entrants agree to be bound by these terms and conditions.